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How to Subscribe to Status Alerts

Never miss an outage or maintenance window. Subscribe to receive email notifications when service status changes.

Why Subscribe?

Email alerts ensure you're immediately notified when:

  • A service experiences degraded performance
  • An outage is detected
  • Scheduled maintenance is approaching
  • An incident is resolved

Who Should Subscribe?

This is especially valuable if you manage websites, applications, or client services hosted with GoZen Host.

How to Subscribe

Step 1: Visit the Status Page

Go to status.gozenhost.com

Step 2: Click "Subscribe to Updates"

Look for the blue "Subscribe to Updates" button in the hero section at the top of the page.

Step 3: Enter Your Email

In the modal that appears:

  1. Enter your email address
  2. Click Subscribe
  3. You'll see a confirmation message

Step 4: Check Your Inbox

Double Opt-in

If double opt-in is enabled, you'll receive a confirmation email. Click the link to verify your subscription.

What Emails Will You Receive?

Outage Alerts

Sent immediately when a critical service goes down.

Contents:

  • Affected service name
  • Time detected
  • Impact description
  • Link to live status

Degraded Performance Warnings

Sent when a service is still available but experiencing issues.

Contents:

  • Service experiencing issues
  • Expected impact
  • What to expect

Scheduled Maintenance

Sent in advance of planned maintenance windows.

Contents:

  • Maintenance title and description
  • Start and end times
  • Expected duration
  • Affected services

Resolution Confirmations

Sent when an incident is resolved.

Contents:

  • Service restored
  • Incident duration
  • Root cause (if available)
  • Resolution summary

Managing Your Subscription

Unsubscribe

Every email includes an Unsubscribe link in the footer. Click it to stop receiving notifications.

Re-subscribe

Simply visit the status page and subscribe again with the same email address.

Troubleshooting

Not receiving emails?
  1. Check spam/junk folder – Add status@gozenhost.com to your contacts
  2. Verify subscription – If you didn't confirm, check for the confirmation email
  3. Try again – Re-enter your email on the status page
Email says 'already subscribed'?

This means your email is already on the list. You'll continue to receive alerts normally.

Next Steps