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You can add your GoZen Host email account to Outlook (desktop app or Outlook.com) using IMAP and SMTP. Outlook syncs your inbox, sent items, and folders.

Prerequisites

  • A GoZen Host email account already created (see Setting Up Email Accounts)
  • Your email credentials (email address and password)

Server Settings

SettingValue
Incoming server (IMAP)mail.yourdomain.com
IMAP Port993
IMAP EncryptionSSL/TLS
Outgoing server (SMTP)mail.yourdomain.com
SMTP Port465
SMTP EncryptionSSL/TLS
UsernameYour full email address (e.g., [email protected])
PasswordThe password you set when creating the account

Outlook Desktop (Windows)

New Outlook for Windows

  1. Open Outlook
  2. Click the gear icon (Settings) > Accounts > Email accounts
  3. Click Add account
  4. Enter your email address > Continue
  5. If Outlook can’t detect your settings, or offers a list of providers, choose IMAP
  6. Enter the server settings from the table above (server, port, and SSL/TLS for both incoming and outgoing mail)
  7. Enter your password > Continue
  8. Click Done

Classic Outlook

  1. Go to File > Add Account
  2. Enter your email address
  3. Click Advanced options > check Let me set up my account manually > Connect
  4. Select IMAP
  5. Fill in:
    • Incoming mail server: mail.yourdomain.com, port 993, encryption method SSL/TLS
    • Outgoing mail server: mail.yourdomain.com, port 465, encryption method SSL/TLS
  6. Click Next
  7. Enter your password > Connect
  8. Click Done

Outlook on the Web (Outlook.com)

  1. Go to outlook.com and sign in
  2. Click the gear icon > View all Outlook settings
  3. Go to Mail > Sync email
  4. Under Connected accounts, click Other email accounts
  5. Enter your display name, email address, and password
  6. Outlook.com will try to auto-configure. If manual setup is needed, enter the IMAP/SMTP settings from the table above
  7. Click OK

Outlook for Mac

  1. Open Outlook
  2. Go to Outlook > Preferences > Accounts
  3. Click the + button > New Account
  4. Enter your email address > Continue
  5. If auto-configuration fails, select IMAP and enter the server settings manually
  6. Click Add Account

Outlook Mobile (iOS / Android)

  1. Open the Outlook app
  2. Tap Add Account
  3. Enter your email address
  4. If auto-detect fails, tap Setup account manually
  5. Select IMAP
  6. Enter the IMAP and SMTP settings from the table above
  7. Tap Sign In

Troubleshooting

ProblemFix
“Something went wrong” during setupSwitch to manual configuration. Auto-detect often fails with custom domain email
Can’t send (stuck in Outbox)Verify SMTP settings: port 465 with SSL/TLS. Make sure SMTP authentication is enabled
Receiving but can’t sendSame as above. The SMTP server requires authentication with your full email address and password
Duplicate emailsIf using both POP3 and IMAP, pick one. IMAP syncs, POP3 downloads. Using both creates duplicates
“Certificate error”Use mail.yourdomain.com as the server hostname, not the server’s machine hostname
Emails arriving lateIMAP syncs periodically. Outlook desktop can be configured to sync more frequently in Send/Receive Groups

What to Do Next

Last updated 21 Oct 2026, 00:00 +0300. history

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