GoZen Host shared hosting runs on CloudLinux. Every account gets its own resource allocation through a system called LVE (Lightweight Virtualized Environment). This isolates your site from other accounts on the server, but it also means you have defined limits.

If your site hits a limit, it slows down or shows errors. Here’s how to monitor your usage and what to do when you’re running out of headroom.

What Gets Limited

ResourceWhat It MeansWhat Happens When You Hit the Limit
CPUProcessing power available to your accountPHP scripts slow down or time out
Physical Memory (PMEM)RAM your processes can useScripts killed with “memory exhausted” errors
I/ODisk read/write speedSlow page loads, slow database queries
Entry Processes (EP)Number of concurrent PHP processesNew visitors get 503 errors while existing requests finish
InodesMaximum number of filesCan’t create new files, upload media, or receive email
NPROCTotal number of processesSimilar to EP but includes all processes, not just PHP

Checking Your Usage

In cPanel

  1. Log into cPanel
  2. Go to MetricsResource Usage

You’ll see two views:

  • Current Usage - real-time snapshot of CPU, memory, I/O, and processes
  • Snapshots - historical usage over the past 24 hours, plotted on a graph

Reading the Dashboard

The dashboard shows usage as a percentage of your plan’s allocation:

Usage LevelMeaning
0-70%Healthy. Plenty of headroom
70-90%Getting busy. Monitor during peak hours
90-100%Near limit. Performance will degrade under traffic spikes
FaultsYou hit the limit. Requests were delayed or rejected

Faults are the key metric. A fault means CloudLinux throttled your account because you exceeded a limit. Occasional faults during traffic spikes are normal. Consistent faults mean you need to optimize or upgrade.

Understanding Faults

When you see faults in the Resource Usage dashboard, here’s what each type means:

CPU Faults

Your PHP scripts are using more processing power than your plan allows. Common causes:

  • Heavy WordPress plugins (page builders, SEO tools running audits)
  • Unoptimized database queries
  • Large file processing (image manipulation, PDF generation)
  • Bots and crawlers hitting your site too frequently

Memory Faults

Your PHP processes are requesting more RAM than allowed. Common causes:

  • PHP memory_limit set too high (it allocates this per process)
  • WooCommerce product imports with thousands of items
  • Poorly coded plugins that load entire datasets into memory
  • Running multiple heavy cron jobs simultaneously

EP (Entry Process) Faults

Too many visitors are requesting PHP pages at the same time. Common causes:

  • Traffic spike (legitimate or bot-driven)
  • No page caching (every visitor triggers a full PHP execution)
  • Ajax-heavy themes that make multiple requests per page
  • WordPress heartbeat API running too frequently in the admin

I/O Faults

Your account is reading/writing to disk too fast. Common causes:

  • Large database queries scanning big tables
  • File operations on thousands of files (backup plugins, file managers)
  • Heavy logging

Reducing Resource Usage

Quick Wins

  1. Enable LiteSpeed Cache - the single biggest impact. Cached pages don’t run PHP at all. See LiteSpeed Cache for WordPress
  2. Disable unused plugins - each active plugin adds overhead to every page load
  3. Block bad bots - check your access logs for aggressive crawlers and block them in .htaccess:
      # Block common bad bots
    RewriteEngine On
    RewriteCond %{HTTP_USER_AGENT} (AhrefsBot|SemrushBot|DotBot|MJ12bot) [NC]
    RewriteRule .* - [F,L]
      
  4. Optimize images - large images consume I/O and memory during processing
  5. Reduce WordPress heartbeat - add to wp-config.php:
      define('WP_CRON_LOCK_TIMEOUT', 120);
    define('AUTOSAVE_INTERVAL', 300);
      

Deeper Optimizations

  • Optimize database tables - use WP-Optimize or phpMyAdmin to clean up post revisions, spam comments, and transients
  • Use a proper WP-Cron - disable WordPress’s built-in cron and use a server-side cron job instead (see Setting Up Cron Jobs)
  • Audit your plugins - use the Query Monitor plugin to find which plugins are consuming the most resources

When to Upgrade

If you’ve optimized and you’re still hitting faults regularly:

  1. Check your plan limits - compare your usage against what your plan provides
  2. Consider upgrading - the next tier gives you more CPU, memory, and EP
  3. Consider a VPS - if you need dedicated resources without shared-hosting limits

To upgrade: log into the client areaServicesMy Services → select your plan → Upgrade/Downgrade.

Upgrades are prorated. You only pay the difference for the remaining billing period.

What to Do Next

Last updated 07 Apr 2026, 00:00 +0200. history

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