¶ Setting Up Email Accounts in Enhance
The Enhance Control Panel makes it easy to create and manage professional email accounts tied to your domain. Whether you're setting up an inbox for your business, support team, or personal use, Enhance gives you full control with a clean interface and powerful features.
¶ 📥 Creating a New Email Account
To create a new email account in Enhance:
- Log in to your Enhance user dashboard at https://cp.gozenhost.com.
- In the left-hand menu, click on Email.
- Select the domain you want to add the email account to.
- Click Create Email Account.
- Enter the following details:
- Email Address: e.g.
info@yourdomain.com - Password: Use a strong, unique password
- Mailbox Size: Set a quota (e.g. 500 MB or 1 GB)
- Email Address: e.g.
- Click Create.
Your email account is now active and ready to use.
¶ 
¶ ✉️ Accessing Webmail
You can check your email via webmail at: mail.yourdomain.com
(Make sure your domain has the correct DNS records for mail. See below.)
Just enter your full email address and password to log in.
¶ 📲 Configuring Email Clients (Outlook, Apple Mail, etc.)
To access your mailbox from desktop or mobile apps, use the following settings:
Incoming Mail (IMAP):
- Server:
mail.yourdomain.com - Port:
993 - Encryption:
SSL/TLS
Outgoing Mail (SMTP):
- Server:
mail.yourdomain.com - Port:
465 - Encryption:
SSL/TLS
Username: Your full email address
Password: Your email account password
Make sure to enable authentication for outgoing mail.
¶ 🛡️ DNS & Deliverability Tips
To ensure your email works correctly and avoids spam filters, set the following DNS records:
(our admins have already configured this, it's just here for reference)
-
MX Records: Point to
mail.yourdomain.com -
SPF Record:
v=spf1 a mx -all -
DKIM & DMARC:
Available via the Enhance panel or upon request from our support team.
✅ If you’ve registered your domain with GOZEN HOST, these records may be pre-configured.
¶ 🛠️ Troubleshooting Common Issues
| Issue | Solution |
|---|---|
| Can't receive emails | Check MX records, mailbox quota, or spam folder |
| Can't send emails | Verify SMTP settings, check outgoing port, and ensure SPF record exists |
| Webmail not loading | Clear browser cache or check domain propagation |
| Password not accepted | Reset it via Enhance > Email > Manage |
Still stuck? Open a support ticket and we’ll help you out!
¶ 🔄 Related Articles
¶ 💬 Need Help?
If you experience any trouble setting up your email, our support team is available 24/7. Reach out through live chat or open a ticket for prompt assistance.