Skip to content

Billing

Billing and payments

Billing is where you keep services active, renew on time, and maintain clean accounting. This section helps you handle invoices, payment methods, and renewals with minimal friction.

Quick actions

  • Pay an invoice

    Go to your Client Area, open Billing, select the invoice, then complete payment using the available checkout options.

  • Download an invoice or receipt

    Open the invoice in your Client Area and download it for accounting.

  • Enable auto-pay (recommended)

    If your Client Area supports saving a payment method, enable auto-pay to keep renewals hands-free.

  • Update billing details

    Keep your company name, address, and tax details accurate to avoid invoice corrections later.

Keep renewals boring

The best billing setup is the one you never think about. Enable auto-pay where available and renew early for business-critical services.

Safe payment practices

Do this to avoid payment issues and security risks:

  • Never send card details by email or ticket.
  • Use only the Client Area checkout for payments.
  • Enable 2FA on your account to protect billing access: Enable 2FA

If someone asks for card details

That is not how GOZEN HOST operates. Use the Client Area checkout and contact support if anything looks suspicious.

Common billing questions

Why is an invoice “unpaid” after I paid?

Most payments post quickly, but depending on the payment method it may take a short time to reflect. If it stays unpaid longer than expected, open a ticket with the invoice number and we’ll trace it.

What happens if an invoice is overdue?

To protect platform stability and prevent abuse patterns, overdue invoices may trigger service restrictions. If you are stuck mid-payment, contact support before you lose time troubleshooting the wrong thing.

Can I change currency or payment method?

Options depend on your account setup and the available payment gateways. If you need a specific method for accounting or policy reasons, open a ticket and we’ll advise what’s possible for your region and service type.

Need help?

If you have a payment issue, send us: - Invoice number - Payment method used - Approximate time of payment - Any error message shown during checkout

We’ll move fast and get you back to “paid and active”.